IntellAgent

AI Voice Agents and AI Receptionists for Businesses in Saudi Arabia

An AI phone agent that answers your business calls and calls your customers back, in Arabic and English. It answers questions from your own information, takes bookings and requests, and hands the call to a person when one is needed. Custom-built for businesses across Saudi Arabia.

  • Registered in Saudi Arabia
  • Dhahran, Eastern Province
  • CR 7054311753
What it does

AI call answering and outbound calls, in Arabic and English

One voice agent can answer the calls that come in and make the calls your team would otherwise make by hand.

  1. An AI receptionist for inbound calls

    It picks up your business calls and answers the caller's questions from your own information: your services, your hours, your rules.

    1. Answers the call, in Arabic or English
    2. Answers questions from your own information
    3. Asks for whatever it needs to help

  2. Bookings and requests

    When a caller wants an appointment, a visit or a callback, it takes the details and records them where your team works.

    1. Takes the booking or request on the call
    2. Records it in the tools your team already uses
    3. Keeps the details ready for your team to act on

  3. Outbound calls to your customers

    It calls customers to confirm, remind or follow up on something they asked for, so your team does not spend the day on the phone doing it.

    1. Confirms a booking or request
    2. Reminds a customer of what is coming up
    3. Follows up on something the customer asked for

  4. A person when it matters

    It works to your rules, and when a call needs a person, or falls outside what it may decide, it hands the call to one.

    1. Works only to the rules you set
    2. Knows what it should not decide
    3. Hands the call to a person when needed
What it knows

An AI phone agent built on your business, not a script

A voice agent is only as good as what it knows. Each one is built around your own information and your own rules, and connected to the tools your team already works in, so what it tells a caller is what your team would tell them. The labels below are examples of what that usually includes.

  • Your services
  • Opening hours
  • Your common questions
  • Booking calendar
  • Spreadsheets
  • Your CRM or booking system
  • Your rules for handover
Who it is for

Who an AI receptionist is for

Businesses whose phones ring with the same questions and bookings every day. The examples below are typical of each sector, not stories about any one customer.

  1. Clinics

    Calls to book, move or confirm an appointment, and the same questions about services and hours all day.

  2. Training centres

    Callers asking about courses, dates and registration, and students to remind before a course starts.

  3. Real estate brokerages

    Callers from every listing, each needing a budget, an area and a viewing time before an agent can act on it.

  4. Field service and maintenance

    Call-out requests to take down, visits to confirm with the customer, and follow-up calls after the job.

Built for KSA

AI voice agents built for Saudi Arabia

A voice agent in KSA has to speak two languages and work inside Saudi rules. Every build is designed around these.

  1. Arabic and English

    Your callers speak Arabic, English or both. We build voice agents in both languages, and in Arabic the agent handles Gulf dialect, the way your callers actually speak.

  2. Designed around PDPL

    Designed around Saudi Arabia's Personal Data Protection Law (PDPL). Where your call data sits, and whether any of it leaves the Kingdom, is settled with you per project.

  3. Aligned with SDAIA's AI Ethics Principles

    Aligned with the AI Ethics Principles of SDAIA, the Saudi Data and AI Authority. A person stays responsible: the agent hands over what it should not decide.

  4. Team experience with voice agents

    One of our founders worked on YOBI's voice agents in Silicon Valley: dental receptionists that took patient calls and booked appointments.

How it works

How an AI voice agent project works

Four stages, in order, from the first look at your calls to what happens after the agent goes live.

  1. Discover: the AI readiness assessment

    We walk through your calls with the people who take them and show where a voice agent helps first. The map is yours to keep. Fixed fee, credited toward the build.

  2. Map

    What the agent answers, what it records, which calls it makes and when it hands over, drawn end to end. Nothing is built until you have agreed to it.

  3. Build

    The agreed call flow is built one piece at a time, and connected to the tools you already work in.

  4. Support

    It is watched after it goes live, and it is changed when your services, hours or rules change.

Cost

What affects the cost of an AI voice agent

No two businesses take the same calls, so there is no price list. These four things decide what a build involves.

  1. Inbound, outbound or both

    Answering calls is one build, calling customers is another, and one agent doing both is more than either.

  2. How many systems it connects to

    Each tool it reads from or records into, such as a booking calendar, a spreadsheet or your CRM, is a connection to build and test.

  3. Languages and volume

    Arabic, English or both, how many different kinds of call it handles, and how many calls pass through it.

  4. Support after go-live

    How often your services, hours or rules change, and how much looking after the agent needs once it is running.

AI voice agent questions, answered

Straight answers about AI voice agents for businesses in Saudi Arabia, from what they do to what decides the cost.

What is an AI voice agent?

An AI voice agent is software that holds a phone conversation. It can answer your business calls, answer the caller's questions from your own information, take bookings and requests and record them, and call customers to confirm, remind or follow up. When a call needs a person, it hands the call to one.

Can an AI answer our business calls like a receptionist?

Yes. That is the inbound side of what we build: an AI receptionist that answers calls, answers questions from your own information, takes bookings or requests, records them where your team works, and hands the call to a person when needed.

Can it call our customers too?

Yes. We build voice agents for outbound calls as well as inbound ones. It calls customers to confirm, remind or follow up on something they asked for, such as a booking or a request, and one agent can do both sides.

Which languages does it speak?

Arabic and English. We build voice agents in both languages, and in Arabic the agent handles Gulf dialect, so callers can speak the way they normally do and be answered in either language.

Will callers know they are speaking to an AI?

How the agent introduces itself is set with you for each project, while the call flow is mapped and before anything is built.

What happens when it cannot help a caller?

It hands the call to a person. Each agent works to your rules, and what it may decide, and what it must pass on, is agreed with you when the call flow is mapped. A person stays responsible.

Where are call recordings and data kept?

Every voice agent is designed around Saudi Arabia's PDPL. Whether calls are recorded, where your call data sits, and whether any of it leaves the Kingdom, is settled with you per project and written into the map before anything is built.

How much does an AI voice agent cost?

It depends on whether it answers calls, makes them or both, how many systems it connects to, the languages and volume of calls, and the support needed after go-live. Every project starts with an AI readiness assessment, a fixed-fee first step agreed in writing, whose cost is credited toward the build if you go ahead.

Start with one kind of call

We take on a few partners at a time, so you work directly with the people who build your voice agent. Tell us about the calls your team handles and we will arrange a free discovery call.

IntellAgentX is registered in Saudi Arabia. CR 7054311753. Based in Dhahran, Eastern Province.
We work Sunday to Thursday.
Want to know who you would work with? Meet the founders

Quote for a clinic in Al KhobarExample
Voice agentInbound and outbound, as one agent
Built onServices, hours, booking calendar
Business typeClinics
Built for KSAArabic and English, designed around PDPL
StagesAssessment, map, build, support
Size set byBoth directions, one system, two languages, volume, support
Notes
Your team staysA person stays responsible. The agent hands over what it should not decide
Total
Not a price listNo two businesses take the same calls, so this row cannot be filled in from a website. It is set once we have walked through your calls with you and seen what the work actually involves
Next stepA free discovery call, and the walk through your calls that follows it
Book a discovery call