- Prepared by
- IntellAgentX, Dhahran
- For
- A trading company in Al Khobar
An example for illustration, not a real customer.
When a price request or purchase order reaches your business by email, an AI agent reads it with its attachments, pulls out the items and quantities, checks every line against your price list, and drafts the reply for a person on your team to check and send. The order is then recorded in the system your team works in. In Arabic and English.
Four jobs on every request, from the moment it lands to the moment it is recorded.
A price request may sit in the body of the email, a purchase order may come as a scanned attachment, and either may be written in Arabic, English or both. The agent reads the email and the attachment together to work out what the customer wants, not from the subject line alone.
Each item, its quantity and the customer's reference are taken out once, so nobody copies the item list across by hand. Anything in the attachment that cannot be read clearly is flagged for a person to check.
Each line of the request is checked against your own price list, then the reply is drafted in your business's wording. Nothing goes out until someone on your team has checked it and sent it.
The order is recorded once in the system your team works in, whichever channel it came through, so nobody enters it again. Anything outside your rules comes back to a person.
The purchase order goes into your ERP, invoice details into your accounting system such as Qoyod or Wafeq, a new lead into your CRM, or a line is added to a spreadsheet.
If software can reach a system, we can build the workflow around it, against your own setup rather than as a prebuilt integration. Price requests that come in on WhatsApp or through your web forms can follow the same path.
Businesses that get price requests and orders by email every day. The examples are typical of each sector, not stories about any one customer.
Price requests carrying long item lists, purchase orders arriving as attachments, and supplier invoices keyed into the system by hand.
A call-out request by email needs a price and a technician, and customers ask about jobs they have already booked.
How a project runs, how your data is protected and what decides the cost are all on the AI email agents page.
Plain answers for a business in Saudi Arabia that receives price requests and purchase orders by email.
An AI agent takes the routine part of every price request or purchase order that arrives by email: it reads it with its attachments, pulls out the items and quantities, checks every line against your price list and drafts the reply. Sending, and anything that needs a decision, stays with a person on your team.
Lines are checked against your own price list. The agent is watched after it goes live and changed when your prices or rules change.
In the tool your team already works in: your ERP, your CRM, your accounting system or a spreadsheet. The final list of systems is settled while the flow is mapped.
Yes. Price requests and orders that come in on WhatsApp or through your web forms can be taken the same way, and each order is recorded once, however it arrives.
We take on a few partners at a time, so you work directly with the people who build your email agent. Tell us how price requests and purchase orders reach you today and we will arrange a free discovery call.
IntellAgentX is registered in Saudi Arabia. CR 7054311753. Based in Dhahran, Eastern Province.
We work Sunday to Thursday.
Want to know who you would work with? Meet the founders